DELIVERY RATES:

1. Click here to see the delivery rates for SPAIN
2. Click here to see the delivery rates for EUROPE
3. Click here to see the delivery rates for the REST OF THE WORLD




DELIVERY INFO:

1. Click here to see general delivery info
2. Click here for tracking number information
3. Click here to see customs and importation fees

 


 

DELIVERY RATES FOR SPAIN


Country:

Service

Rates (€) Estimate delivery 

Spain (peninsular)

24/48H delivery

(Sending agency)

3,50€ (Flat rate)

Free delivery on orders over 30€

24/48 Hours
Spain (non peninsular)

Correos certified

3,50€ (Flat rate)

Free delivery on orders over 50€

48/72 Hours 


 


 

DELIVERY RATES FOR EUROPE 


Country:

Service

Rates (€) Estimate delivery 

United Kingdom

Royal Mail

from 3,50€ (depends on item)

Free delivery on orders over 50€

3-6 days
Germany

Hermes

from 3,50€ (depends on item)

Free delivery on orders over 50€

3-6 days
France

La Poste

from 3,50€ (depends on item)

Free delivery on orders over 60€

3-6 days
Italy

Poste Italiane

from 3,50€ (depends on item)

Free delivery on orders over 60€

3-6 days
Portugal 

CTT Correios

 

from 3,50€ (depends on item)

Free delivery on orders over 60€

6-10 days
Portugal (non peninsular) 

CTT Correios

from 3,50€ (depends on item)

Free delivery on orders over 60€

6-10 days
Rest of Europe

National Posts

from 3,50€ (depends on item)

Free delivery on orders over 60€

6-10 days

  


   

DELIVERY RATES FOR THE REST OF THE WORLD 


Country:

Service

Rates (€) Estimate delivery 

USA

USPS

from 3,50€ (depends on item)

Free delivery on orders over 100€

7-12 days

Canada

Canada Post

from 3,50€ (depends on item)

Free delivery on orders over 100€

7-12 days
Australia

Australian Post

from 3,50€ (depends on item)

Free delivery on orders over 100€

7-12 days
Rest of the World

National Post

from 3,50€ (depends on item)

Free delivery on orders over 100€

7-12 days


  


 

1. General information:

1.1. In Fatalerrorbrand if you buy an item and you are not convinced, within 30 days you can return it without any question asked, click here to know our return policy HERE.

1.2. Orders need to be placed before 13:00 from Monday to Friday (labour days) in order to be dispatched the same day.

1.3. Once your order has left our facilities you will receive an email and/or SMS confirmation to inform you of the delivery details with your tracking number.

1.4. Fatalerrorbrand is not responsible for the delays due to customs/security controls or adverse weather conditions.

1.5. Fatalerrorbrand reserves the right to modify orders placed with incorrect delivery information without prior notice.

1.6. Note that some services may be restricted in certain special areas and deliveries may take longer as in the case of the Canary Islands or non european countries.

1.7. Orders to the Canary Islands can be withheld at customs to pay the corresponding fees, these charges are the responsibility of the customers and Fatalerrorbrand will not be responsible in any case.


2. Tracking number information:

Spain (peninsular). At Fatalerrorbrand we put our trust in the company Sending for our urgent shipments in the Spanish peninsula. You will receive an email and/or an SMS with the information of your tracking number for your total comfort.

Spain (non peninsular). For outside the peninsula Spanish shipments our solution is the company Correos by certified method. You will receive an email with the information of your tracking number for your total comfort.

Europe and rest of the world. For shippments in Europe and the rest of the world, we collaborate with the company Spring. We will facilitate by email the tracking number which must be followed at http://www.spring-gds.com, in this link you can follow the shipment from origine.

Shipments will be delivered by standard traceable mail from each country with the exception of:

Germany: Hermes agency

If you want the final agency tracking number from your country before any delay or problem, please contact us, we will provide it and we will provide all help needed.


3. Custom and importation fees: 

Please note that for countries outside the EU (European Union), as well as in the Canary Islands, Ceuta and Melilla, there may be taxes, fees and/or other charges that you have to pay. We recommend you check with your local customs office before placing an order as these charges vary from country to country. Fatalerrorbrand has no control over these charges. If these charges are rejected or not paid by the recipient, the order could be returned to Fatalerrorbrand or destroyed. If the order is destroyed we will not be able to refund your money. In case it is returned to Fatalerrorbrand and we have to assume these charges, we will deduct this amount from the total amount of the returned order and we will refund the remaining difference. In addition, for orders with delivery in the Canary Islands, we recommend including the ID in both the billing and delivery information to avoid delays and that the orders are returned to our warehouse.